Class 11 Internal Trade Notes PDF Download
FAQs on Internal Trade Class 11 Notes: CBSE Business Studies Chapter 10
1. What are the key concepts summarised in the Class 11 Business Studies notes for Chapter 10, Internal Trade?
These revision notes provide a summary of the core concepts of internal trade, which is the buying and selling of goods and services within a country's borders. Key topics covered include:
- The two main types of internal trade: Wholesale Trade and Retail Trade.
- The different categories of retailers, such as Itinerant Retailers (mobile) and Fixed-Shop Retailers (permanent location).
- The essential services provided by wholesalers and retailers to manufacturers and consumers.
- A brief overview of the Goods and Services Tax (GST) and its role in creating a unified national market.
2. How can these revision notes be used for a quick recap of the Internal Trade chapter?
For an effective and quick revision, first focus on the main definitions of wholesale and retail trade. Then, use the classifications to understand the different types of retailers (itinerant vs. fixed-shop). Review the functions of wholesalers and retailers as separate lists to remember their services clearly. Finally, grasp the one-line purpose of GST—to simplify taxes and unify the market.
3. What is the main difference between itinerant retailers and fixed-shop retailers?
The primary difference is their place of business. Itinerant retailers do not have a permanent or fixed location to operate from; they move from place to place to sell their goods. Examples include hawkers and peddlers. In contrast, fixed-shop retailers maintain a permanent establishment to conduct their business, such as general stores, specialty shops, or departmental stores.
4. Why is a wholesaler often called the 'link' between the manufacturer and the retailer?
A wholesaler acts as a crucial intermediary or 'link' because they perform functions that serve both manufacturers and retailers. They purchase goods in large quantities from manufacturers, which enables large-scale production. They then sell these goods in smaller quantities to retailers, making products accessible. Wholesalers also bear risks, provide financial assistance to manufacturers, and offer market information and credit facilities to retailers, connecting the two ends of the distribution chain efficiently.
5. What are the key services a retailer provides to consumers?
Retailers offer several services that provide convenience and value to consumers, including:
- Ensuring a regular availability of products.
- Providing information about new products that enter the market.
- Offering a wide selection of goods to choose from.
- Providing convenience in buying due to nearby locations.
- Offering after-sales services like home delivery and repairs.
- Providing credit facilities to regular customers.
6. How does a Departmental Store differ from a Chain Store, even though both are large-scale retailers?
While both are large-scale retail formats, they differ significantly. A Departmental Store aims to be a one-stop-shop offering a wide variety of products under one roof, usually in a central location. A Chain Store (or Multiple Shop), on the other hand, consists of multiple identical outlets spread across different locations, specialising in a limited and standardised product line with uniform pricing and layout.
7. What is the primary role of GST in internal trade as per the CBSE 2025-26 syllabus?
As summarised in the notes, the primary role of the Goods and Services Tax (GST) is to simplify the indirect tax structure in India. It replaced multiple taxes like VAT, Service Tax, and Central Sales Tax with a single, comprehensive tax. This creates a unified national market, which allows for the seamless movement of goods across state borders without additional tax hurdles, thereby boosting internal trade.
8. If wholesalers bear significant risks, why don't manufacturers just sell directly to retailers?
Manufacturers typically avoid selling directly to thousands of retailers because their core competency is large-scale production, not widespread distribution. Dealing directly would create huge logistical, financial, and administrative burdens. Wholesalers are specialised intermediaries who efficiently manage these functions—like storage, transport, financing small orders, and risk-bearing—allowing manufacturers to focus on production and benefit from economies of scale.
9. The notes classify 'Street Stallholders' under fixed-shop retailers. How is this justified?
This classification can seem confusing, but it is based on the consistency of the business location. Unlike an itinerant trader (like a hawker) who constantly moves, a street stallholder operates from the same fixed spot every day, such as near a railway station or a bus stop. Even though their stall might be small or temporary, the location of their business is permanent, which is why they are categorised under fixed-shop retailers.

















