Class 12 Business Studies Chapter 6 Notes PDF Download
FAQs on Staffing Class 12 Notes: CBSE Business Studies Chapter 6
1. What is the core concept of Staffing in management?
Staffing is the management function focused on finding, appointing, and retaining the right people for the right jobs. It's a continuous process that ensures the organisation has a competent workforce. It includes activities like recruitment, selection, training, and performance appraisal to achieve organisational goals.
2. How can one quickly summarise the main steps of the Staffing process?
For a quick revision, the Staffing process can be summarised in these key steps:
- Estimating Manpower Requirements: Assessing the need for employees.
- Recruitment: Attracting suitable candidates to apply.
- Selection: Choosing the best candidate from the pool of applicants.
- Placement and Orientation: Introducing the new employee to the job and organisation.
- Training and Development: Enhancing employee skills and knowledge.
- Performance Appraisal: Evaluating employee performance.
- Promotion and Career Planning: Providing growth opportunities.
- Compensation: Deciding wages, salaries, and rewards.
3. What is the key difference between internal and external sources of recruitment for a quick revision?
The key difference lies in the origin of candidates. Internal sources involve filling vacancies from within the organisation (e.g., through transfers or promotions), which is cost-effective and motivating for existing staff. In contrast, external sources involve hiring from outside the organisation (e.g., via advertisements, campus recruitment), which brings in fresh talent and new perspectives but is more time-consuming and expensive.
4. What is the distinction between Training and Development in the context of Staffing?
The primary distinction is their scope and purpose. Training is a short-term process focused on imparting specific skills to improve performance in the current job. It is job-oriented. Development, on the other hand, is a long-term, holistic process focused on the overall growth of an employee, preparing them for future responsibilities and challenges. It is career-oriented.
5. What are the main components of the selection process as per the CBSE 2025-26 syllabus?
The selection process is a series of steps to identify the most suitable candidate. Key components include the Preliminary Screening, followed by Selection Tests (like intelligence, aptitude, and trade tests), an Employment Interview, checking References and Background, a final Selection Decision, a Medical Examination, and finally, the Job Offer and Contract of Employment.
6. Why is Staffing considered both a line and a staff activity?
Staffing is a dual-role function. It is a line activity because every line manager (e.g., production manager, sales manager) is directly involved in managing their subordinates, including their selection, training, and appraisal. At the same time, it is a staff activity because large organisations have a dedicated Human Resource (HR) department that provides specialised assistance, advice, and services to line managers to perform their staffing duties effectively.
7. How does the Staffing function connect with the earlier functions of Planning and Organising?
Staffing logically follows Planning and Organising and is directly dependent on them. The Planning function determines the organisation's objectives. The Organising function creates the structure and various job positions required to achieve these objectives. The Staffing function then takes over to fill these created job positions with competent people, making the organisational structure operational. Without proper staffing, the plans and structure are useless.
8. Beyond filling vacancies, what is the long-term strategic importance of the Staffing process for an organisation's growth?
Strategically, staffing is crucial for long-term success beyond just hiring. Effective staffing ensures continuous survival and growth by preparing future managers through succession planning. It helps in the optimum utilisation of human resources, preventing underuse of talent. Furthermore, by placing the right people in the right jobs, it leads to higher job satisfaction and morale, which in turn boosts productivity and helps the organisation adapt to changes in the business environment.
9. A student revising the chapter might confuse Recruitment and Selection. What is the fundamental difference to remember?
The simplest way to remember the difference is by their objective. Recruitment is a positive process with the aim of attracting a large pool of candidates and encouraging them to apply for a job. Its goal is to create choice. In contrast, Selection is a negative process where the aim is to screen out unsuitable candidates and choose the best one from the pool created during recruitment. Recruitment increases the number of applicants; selection reduces it.
10. When revising for the board exam, is it more important to focus on 'On-the-job' or 'Off-the-job' training methods?
For a comprehensive revision, both are important, but their relevance depends on the context of the question. You should understand the key distinction: 'On-the-job' methods (like apprenticeship, coaching) are learning by doing in the actual work environment and are often practical. 'Off-the-job' methods (like classroom lectures, vestibule training) happen away from the workplace and focus on theoretical or complex skills. For exams, be prepared to differentiate between them and provide examples for each, as questions often test this comparative understanding.

















